8 Ways to Safeguard Your Otter Account

We’re happy to say that we’ve had no security breaches with Otter, and we take significant steps to ensure that we keep it that way. From our side, we’re working hard to keep your data safe, but there are also a few measures you, as an admin, can take to make your Otter account security bulletproof. Here are eight ways you can safeguard your account from would-be cybercriminals and hackers of all kinds.

1) Two-Step Verification

Two-step verification (sometimes called two-factor authentication) adds an extra layer of security. Our system will send a code to your email as your secondary identifier with automatic two-step verification.

2) Device Management (Mandatory Access Control)

Full disk encryption keeps your data safe if your computer is stolen. Look for device encryption in your settings menu to enable it. For extra security, set a strong password that can’t be cracked (12 characters or more using upper and lower case letters, numbers, and symbols like ! & $). Additionally, disable automatic login on all devices to prevent unauthorized access when you lose control of them.

3) Do not share login credential

We can’t stress enough how important it is not to share your login credentials. This means don’t post them on social media, text them around, or store them in a Word document on your computer. If someone gains access to your account, they will be able to change any of your content at will and permanently damage or even destroy everything you’ve built with Otter.

4) Give each employee only the access level they need

The first thing you should do, as a business owner, is go through all your employees’ accounts and take note of their access levels. Go ahead and delete those that are no longer needed or those that have been lying dormant for a while. Next, review everyone’s login activity from last month to see who has been using their account. From there, adjust each user’s access level accordingly: Give only those people access they need to perform their job well.

5) Ensure your login id is a valid email address.

The simplest way to keep your account secure is by making sure your login id is a valid email address. If someone could guess or figure out your login, they wouldn’t be able to sign in since it would already be claimed. Even if they did get into your account, all of their activity could be traced back through that email address—and you’d know as soon as it was happening.

6) Use a secure password.

A strong password is a must. If you’re using a standard alphanumeric password, consider using an app like 1Password or LastPass, which will create and manage different passwords for each account. It’s worth it: The more complicated your password is, the harder it will be for hackers to crack it.

7) Notify other admins ASAP if you’ve lost access to your account.

When one of your team members loses access to their account, it’s up to you, as an admin, to act quickly. You need to notify them immediately so they can take action. To protect your data and ensure there are no security breaches, it’s also essential that they change their password ASAP. This way, they won’t be vulnerable if someone is trying unauthorized account access. With these measures in place, you can rest assured that your data is safe and secure with Otter.

8) Remove team members when they leave your company.

When a team member leaves your company, there’s a temptation to go them on your account. For some teams, keeping them around is a short-term solution.

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